Privacy policy
This Privacy Policy describes how Samonte (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.samonte.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on the Site, with the revised “Last Updated” date.
How We Collect and Use Your Personal Information
We collect personal information from a variety of sources depending on how you interact with us. In addition to the specific uses set out below, we may use your information to communicate with you, provide Services, comply with legal obligations, enforce terms of service, and protect our rights or those of our users.
Personal Information We Collect
Information Collected Directly from You
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Contact details: name, address, phone number, email
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Order information: billing/shipping addresses, payment confirmation, items purchased
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Account information: username, password, security questions
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Shopping behavior: items viewed, added to cart, or wishlist
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Customer support communications
Information Collected Automatically
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Device and browser information
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IP address and network details
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Pages visited, time spent, and interactions with the Site
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Cookies, pixels, and similar technologies
Information from Third Parties
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Vendors and service providers (e.g., Shopify, payment processors, fulfillment partners)
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Marketing or analytics partners
Public sources or third-party integrations
How We Use Your Personal Information
We use your personal information to:
- Provide Products and Services: Process payments, fulfill orders, manage your account, ship products, and facilitate returns/exchanges.
- Marketing and Advertising: Send promotional emails or texts, show ads on our Site and other platforms, and personalize your experience.
- Security and Fraud Prevention: Detect and prevent fraudulent or illegal activity.
- Customer Support: Respond to inquiries, provide support, and improve our Services.
Cookies
We use cookies and similar technologies to enhance your experience, remember preferences, analyze traffic, and serve targeted advertising. You can manage cookies via your browser settings, but blocking them may affect some Site features.
How We Share Your Personal Information
We may share your information with:
- Vendors and service providers performing functions on our behalf (e.g., payment processing, fulfillment, customer support)
- Marketing partners for advertising purposes
- Affiliates within our corporate group
- Legal authorities or in connection with business transactions, mergers, or to enforce our rights
We do not sell your personal information.
Third-Party Websites and Links
The Site may link to third-party websites. We are not responsible for the privacy or security practices of third parties.
Children’s Privacy
The Services are not intended for children under 16. We do not knowingly collect information from children. If you believe we have, please contact us to request deletion.
Security and Retention
We implement reasonable measures to protect your personal information, but no system is 100% secure. We retain information as long as necessary to provide Services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access or know your personal information
- Correct or delete your personal information
- Request data portability
- Restrict processing
- Withdraw consent
- Opt out of marketing communications
- Appeal our decisions regarding your requests
You can exercise these rights by contacting us at the details below.
International Users
Your personal information may be processed or stored outside your country, including in the U.S. We rely on standard contractual clauses or other recognized transfer mechanisms where applicable.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: shopsamonte@gmail.com
Address: 228 Main St, Venice CA